Movistar ordered to improve Cuenca service

Dec 9, 2013

Ecuador’s Superintendency of Telecommunications (Supertel) has ordered Movistar Ecuador to submit a plan to improve service quality in Cuenca and several other locations.

The regulator said that monitoring has detected the existence of problems with Movistar’s rate of dropped calls. Supertel said the dropped call rate in Cuenca topped 7.36 percent in October, well above the agency’s limit of 2 percent.

Movistar’s market share in Cuenca has been dropping in Cuenca in recent years against Claro, which controls about 65 percent of phone lines.

Community Posts

Listings from Punto Sur Propiedades could not be shown!

Please check back later.

Subscribe to our newsletter

Cuenca High Life offers on-line publications, local translated news, and reports about the expat life and living in Ecuador. 

You have Successfully Subscribed!

Subscribe to our Newsletter

Subscribe to our Newsletter

CuencaHighLife publishes Ecuador news daily. Subscribing will guarentee that you never miss the most important news.

You have Successfully Subscribed!