U.S. Consulate General will provide services to U.S. citizens in Cuenca August 28 and 29

AMERICAN CITIZEN SERVICES IN THE CITY OF CUENCA

August 28 and 29, 2025

The U.S. Consulate General in Guayaquil is pleased to announce that representatives from the Consulate will provide notarial, passport and CRBA services in Cuenca on August 28 and 29, 2025.

The Abraham Lincoln Cultural Center in Cuenca

Where:           
Abraham Lincoln Center
Calle Borrero 5-18 y Honorato Vásquez, Cuenca

When:
Thursday, August 28, 2025, 8:00 AM to 4:00 PM – Appointment required.

Friday, August 29, 2025, 08:00 AM to 4:00 PM – Appointment required. 

Forms:
Please bring applications filled out correctly, along with originals and photocopies of citizenship documents (passport, birth certificate and age progression photos for children under the age of 16 and IDs of parents).  One copy per document is sufficient. Visit our website for forms and step-by-step instructions: https://ec.usembassy.gov/passports/

Payments:

• For DS-11 forms, you must pay in advance using the following link:

U.S. government’s secure payment site (Pay.gov) for DS-11.

• For DS-82 forms, you must pay in advance using the following link:

U.S. government’s secure payment site (Pay.gov) for DS-82.

• Notarial Services– Payment for notarial services can only be accepted in the form of a cashier’s check (in Spanish “CHEQUE DE GERENCIA” or “CHEQUE DE EMERGENCIA”) from any Ecuadorian bank. The cashier’s check should be written out to U.S. Disbursing Officer and may be obtained from any Ecuadorian bank if one has an account at that bank. If your bank requires the Embassy’s RUC, it is 1791845986001. Each notarial service has a fee of $50.00 per consul’s signature. Please keep in mind that some documents may require more than one signature.

Appointments: 
Schedule your appointment using the following link: http://bit.ly/4lfeJUd

U.S. Social Security and Federal Benefits Services

The U.S. Consulate General in Guayaquil is also providing U.S. Social Security and Federal Benefits Services during its visit to Cuenca on August 28 and 29, 2025.

Where:           
Abraham Lincoln Center
Calle Borrero 5-18 y Honorato Vásquez, Cuenca

Dates:

• Thursday, August 28, 2025, from 8:00 a.m. to 4:00 p.m.
• Friday, August 29, 2025, from 8:00 a.m. to 4:00 p.m.

Appointment is necessary: Book an appointment for Cuenca

What to bring for social security services (please bring the originals and legible copies of all documents to be submitted):

Foreign Enforcement Questionnaire (FEQ)
FBU will accept the “proof of life” forms for beneficiaries whose benefits are suspended (These were mailed in 2024 to individuals whose last two numbers of their Social Security Number under which they receive benefits ends with 00 through 49 and who have a mailing address registered in Ecuador). We will also accept the proof of life forms for beneficiaries whose last two numbers of their Social Security Number under which they receive benefits ends with 50 through 99. If you don’t fill out this form by January 2026, your benefits will be suspended in February 2026.

Please bring the corresponding FEQ form correctly filled out and a copy of your valid ID.

• If you receive payments in your own name, complete form SSA-7162(PDF 1.2Mb).
• If you receive payments through a representative payee or are a representative payee, complete form SSA-7161(PDF 548Kb).

Application for Social Security Benefits
For each applicant, bring an original and a copy of the birth certificate and valid U.S. passport.  If applying for auxiliary benefits or survivor’s benefits as the spouse of a deceased beneficiary, bring the original and copy of the marriage and death certificate.

Application for Social Security Number Card
For all applicants, bring the following:

• Local birth certificate, recently issued (original and one copy).
• Valid U.S. passport (original and one copy).
• Completed Application for a Social Security form SS-5FS (PDF 125KB). We recommend using a U.S. address to receive the card, due to the significant delays with the Ecuadorian mail system.

If you are applying for a minor under 12 years old, also bring:

• Parent’s valid ID (original and one copy).

If the applicant is 12 years old and older, also bring the additional documentation that is detail under the “Required Documentation” section of our webpage: Apply for SSN in Ecuador – Over 12 years old

To learn more about the services offered by the Regional Federal Benefits Unit, visit: https://cr.usembassy.gov/contact/#